HCG Web Site Privacy Policy Statement

This policy provides information on when and why we collect your personal information, how we use it, and the limited conditions under which we may disclose it to others.

Collection and Use of Personal Information

Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.

Our site can be browsed without providing us any personal information.

Information Collected

The web server automatically gathers certain information about the visit and stores it in a standard log file.

Whenever you request a page through your browser, navigation and other data such as:

  • your IP address,
  • browser and version,
  • operating system,
  • the pages you requested,
  • date and time of your access, and
  • the site from which you came

are collected and stored in a log file and/or database. This information cannot be used to identify specific individuals. Only anonymous, aggregate statistics are collected. This information is only used for:

  • Web site and system administration, and
  • to analyze anonymous user traffic to and through our web site in order to understand our visitor's needs.

The information is kept on a secure server within the HCG office. This information is not shared, sold, or otherwise disseminated by HCG.

Some activities on our site require registration — for example, HCG Providers can create an account to verify member eligibility and enrollment. We ask you to create an account where we collect additional personal information. We use this information for internal security purposes only. This information is not shared, sold, or otherwise disseminated by HCG.

Security

HCG and its consultants have taken several steps to safeguard the integrity of its computer systems and networks. These steps include, but are not limited to, individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of information. Security methods and measures have been integrated into the design, implementation and day-to-day practices of the entire HCG website.

Other External Links Disclaimer

HCG web pages contain links to various other web sites operated by other government agencies, nonprofit organizations, and private businesses. When you link to another site, you are no longer on the HCG site and this Privacy Statement will not apply to other sites. When you link to another web site, you are subject to the privacy policy of that new site. Links to web sites outside of State government are offered solely for your convenience. No State of Arizona agency is responsible for or has control over the policies or content of any third-party sites.

Neither the State of Arizona, nor any agency, officer, employee, or contractor of the State of Arizona warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be inaccurate or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Privacy Policy Statement Is Subject To Change

This policy may be updated or revised from time to time, so please check back periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this web site may be collected, used, or disseminated.

Contact Information

Location:

701 E. Jefferson St, MD 1400
Phoenix, AZ 85034

For more information, please contact the Healthcare Group Administration:

New Business

Maricopa County: 602.417.6755
Outside Maricopa County: 800.247.2289
E-mail: newbusiness@hcgaz.com

Enrollment & Billing

Maricopa County: 602.417.6755
Outside Maricopa County: 800.247.2289
E-mail: hcg@hcgaz.com

Mailing Address

Healthcare Group of Arizona
701 E. Jefferson Street, MD 1400
Phoenix, AZ 85034

If you choose to provide us with personal information – by filling out a form, email or a survey with your personal information and submitting it to us from this website – we use that information to respond to your message and to help us get you the information you have requested or register your opinion. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. HCG does not collect information for commercial marketing. Any comments collected are themselves subject to the protections of the privacy policy.

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